Privacy Notice

Digitalix Hub stores account details (name, email, role), authentication records, billing state, and generation history required to operate the service.

We also collect basic usage analytics (page views, feature usage, session duration) to understand how the platform is used and where to improve it. We use Google Analytics with anonymised IP addresses.

We use this data to authenticate users, allocate credits, process generation jobs, prevent abuse, provide support, and improve the platform experience.

Anonymised, aggregated usage data may be used to develop new features, improve reliability, and inform product decisions. We never sell your personal data to third parties.

Payment processing and subscription records are handled by Stripe. We do not store your full credit card number — Stripe manages all card data in compliance with PCI-DSS.

Provider and webhook activity may be logged for operational and fraud-prevention purposes. Billing-related data is retained for the duration of your account plus any legal retention requirements.

Password-help requests and administrative actions are recorded for security and support follow-up. Sessions use secure, HTTP-only cookies — no sensitive state is stored in the browser.

Demo sessions are time-limited and may be removed after expiry. Account data is retained while your subscription is active and for a reasonable period after cancellation for legal and support purposes.

You can request access to, correction of, or deletion of your personal data at any time by contacting us. We will respond within 30 days.

If you need account assistance or want to exercise a data subject request, contact admin@digitalixhub.com so the request is recorded for follow-up.

Digitalix Hub operates from Estonia (EU). Your data may be processed by infrastructure providers in the EU and other jurisdictions that provide adequate data protection.

By using the service, you consent to the transfer of your data to these jurisdictions for the purposes described in this notice.