Privacy Notice

Digitalix Hub stores account details (name, email), authentication records (secure HTTP-only session cookies), billing state, onboarding Q&A answers, and your company memory document required to operate the service.

We collect basic usage analytics (page views, feature usage) via Google Analytics with anonymised IP addresses. When you connect third-party integrations (e.g. Gmail), we store encrypted OAuth tokens — never your password.

We use your data to authenticate sessions, run AI agents on your behalf, maintain your company memory, process approval queues, deliver scout intel, and improve platform reliability.

Your company memory and agent activity are scoped to your account and never shared with other users. The shared intel feed contains only information gathered from public web sources — your private data is never used to generate intel for others.

Subscriptions are processed by Stripe. We do not store your full credit card number — Stripe manages all card data in compliance with PCI-DSS. Your Stripe customer ID is never exposed in client-facing API responses.

Billing webhook activity is logged for operational and fraud-prevention purposes. Billing data is retained for the duration of your account plus any legal retention requirements.

Sessions use secure, HTTP-only cookies with strict same-site policy — no sensitive state is stored in the browser. Access is invite-only; open registration is not available.

Company memory evolves over time but prior versions are preserved. Account data is retained while your subscription is active and for a reasonable period after cancellation for legal and support purposes.

Under the GDPR you have the right to access, rectify, erase, restrict processing of, and port your personal data. You may also object to processing and withdraw consent at any time.

To exercise any data subject right, contact admin@digitalixhub.com. We will respond within 30 days. If you are unsatisfied with our response, you may lodge a complaint with the Estonian Data Protection Inspectorate (AKI).

Digitalix Hub is operated by a company based in Estonia (EU). Your data is primarily processed within the EU. Where infrastructure providers process data outside the EU, we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses).

By using the service, you acknowledge that your data may be processed in these jurisdictions for the purposes described in this notice.