SaaS & software vertical — Stedral by Digitalix Hub
Ship the product. Let AI handle the users.
Your first support agent, onboarding coach, and CRM — all inside one app. Solo founders and small SaaS teams use Stedral to scale user-facing operations without hiring their first support person or marketing hire.
Free to create an account · Plans from €99/month · AI usage included · 14-day money-back
What Stedral handles for you
Every user-facing job — inside one app.
Support inbox that drafts replies
Web chat widget on your product's marketing site + email + tickets, all sharing one memory. Support agent drafts responses grounded in your docs; you approve each before it sends. Your first CS hire without hiring.
Onboarding follow-through
Signup drop-off alerts, personalised nudge sequences based on activation events, and check-in tasks queued automatically. Users finish setup without you writing manual welcome emails at midnight.
Bug + feature request triage
Every inbound message routed, categorised, and turned into a task with full context — bug, feature request, billing, general. Nothing falls through. Your engineering agent sees the technical ones; product sees the feature ones.
Marketing while you code
SEO content, product updates, and social scheduling running in the background so acquisition doesn't die between releases. Content drafted from your changelog + docs, not fabricated benchmarks.
Shared memory across every user touch
Every user has one persistent record: signup date, activation events, support history, plan, feature requests, sentiment. Agents read it before every action — no context switching between five tools.
Human approval on anything sensitive
Refunds, account deletions, feature grants, escalations — routed to one approval inbox before they execute. Agents draft; you decide. No autonomous action touches money or accounts without your click.
FAQ
What SaaS founders actually ask.
Does Stedral integrate directly with my SaaS product?
Not out of the box — we don't build or maintain product-specific integrations. Every Pro and Scale account gets a public API (six endpoints: tasks, agents, memory, intel, usage, ping) that you can wire into your own product if you want to. Support, marketing, CRM, and onboarding all live inside Stedral itself, not glued together from third-party tools.
Can Stedral read our product docs to answer support questions?
Yes. Upload your docs to Stedral's document store — the support agent reads them semantically and grounds replies in your actual documentation, not model-general knowledge. You approve every response before it goes out. No 'hallucinated feature that doesn't exist' problem.
Does Stedral replace Intercom / Zendesk?
For a solo founder or small SaaS team, yes — support inbox, chat widget, ticket triage, and knowledge grounding are all built in. For a full customer-success org with tiered escalations, dedicated CS reps, and SLA reporting, Stedral is not the right fit yet.
How does the chat widget install work?
One line of JavaScript on your marketing site or in-app footer. Configure branding via data attributes (title, primary colour, placement, logo). Session persistence handled automatically. Agents draft replies grounded in your uploaded docs.
Which plan should a solo SaaS founder start on?
Starter (€99/month) covers a solo founder pre-PMF: agents draft, you approve. Pro (€279/month) unlocks the public API and full autonomy — right for founders past first revenue who want routine responses to fire without approval. Scale (€599/month) adds SSO, audit logs, team accounts, and extended API limits.
What about data privacy for our users?
Every customer's data lives in an isolated tenant with row-level security. Agents scope to one tenant at a time — no cross-account bleed. You control what user data you upload; Stedral doesn't scrape or ingest anything you don't explicitly send.
Get back to building.
Answer a 10-minute Q&A. Stedral builds the user-facing side of your business and starts running it. You focus on shipping the product.
No card required · 1-minute setup · 14-day money-back